We endeavour to provide a professional service at all times, maintaining our client’s privacy and confidentiality (see our policy) and keeping all records secure.
Our offices are comfortable with a pleasant ambience to ensure your comfort and to enable you to feel confident that we are here to help and support you through your mental health experiences.
You can expect to feel some apprehension, stress and potentially even anxiety when coming in to meet us for the first time. To alleviate these heightened feelings, please ensure that you know the location, date and time of your appointment and leave yourself additional travel time to arrive punctually in order to minimise any additional stress.
Registered and Clinical psychologists need to be fully registered with the Australian Health Practitioner Regulation Agency (“AHPRA”). Being under AHPRA ensures accountability for services being provided, legal protection and safety for the client and the practitioner should a dispute arise, and compliance with required protocols under strict Codes of Ethics and Conduct as appropriate. All psychologists working for New-Well Start Psychology are qualified, registered with AHPRA and also have valid insurance for professional indemnity and public liability.
Provisional psychologists are in training, however, are under the supervision of a Registered Psychologist during this provisional registration period.
We also abide by recommendations and regulations under membership of the Australian Psychological Society (“APS”) to ensure maximum benefit and compliance for our clients and our practice.
We are approved Medicare Providers and have valid Provider Registration numbers for each location where services are provided which entitles our clients to receive their Medicare rebate.
We utilise a variety of therapeutic strategies, techniques and tools to ensure a wholistic psychology counselling experience. Our main current therapy is Acceptance and Commitment Therapy (“ACT”) which is based on functional contextualism and Relational Frame Theory (“RFT”) in order to assist our clients to navigate their mental health issues. For more on the range of issues we manage, please go to our Services page.