Q. What can I do if I want to continue psychology counselling?
A. You can become a private client and access psychology counselling for ten (10) sessions under the Medicare Better Access program (see steps above).
Q. What happens if I did not attend (“DNA”), reschedule or cancel my appointment with less than 24 hours notice?
A. If you do not provide notification within 24 hours of the date and time of your appointment, you will forfeit that EAP session, regardless of the reason for your cancellation or no-show and it will be deducted from your annual allocation.